DS Webhosting Services (ABN 42 988 054 565) is an Australian business providing static website hosting services. We are based in Victoria, Australia. You can contact us at info@dswebhosting.net.au.
This Privacy Policy explains how we collect, use, store and disclose your personal information in connection with the DS Webhosting Services hosting platform at hosting.dswebhosting.net.au.
When you create an account and use our services, we collect:
We collect this information to:
Your personal information is stored in an encrypted database on servers located in Australia. The database is protected by full-disk encryption (LUKS) and access is restricted to authorised personnel only.
We do not store payment card details. All payments are processed by PayPal and are subject to PayPal's Privacy Policy.
Specifically, the TIA Act requires us to retain:
When you cancel your account, your personal information is retained for a minimum of two years from the date of cancellation in accordance with this obligation. After two years, your data is permanently deleted from our systems. Your hosted website files are deleted immediately upon cancellation.
We also comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in respect of how we handle personal information.
We do not sell, rent or share your personal information with third parties for marketing purposes.
We may disclose your information in the following limited circumstances:
The DS Webhosting Services portal does not use tracking cookies, advertising cookies or any third-party analytics. We use browser session storage solely to maintain your login session while you are using the portal. This data is cleared when you close your browser or log out.
Third-party services linked from our platform — including PayPal — may use cookies and tracking technologies in accordance with their own privacy policies. We recommend reviewing the privacy policies of any third-party services you use in connection with our platform.
Other websites and services operated by DS Webhosting Services, including dswebhosting.net.au, may use cookies. Please refer to the privacy policy on those sites for details.
You have the right to request access to the personal information we hold about you, and to ask us to correct any information that is inaccurate, incomplete or out of date. To make a request, contact us at info@dswebhosting.net.au.
Please note that where we are required to retain information under the TIA Act, we may not be able to delete it on request during the mandatory retention period.
If you believe we have breached the Australian Privacy Principles, you may make a complaint to us at info@dswebhosting.net.au. We will respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au/privacy/privacy-complaints.
We may update this Privacy Policy from time to time. We will notify active customers of material changes by email. The current version will always be available at hosting.dswebhosting.net.au/privacy.html.
DS Webhosting Services
ABN 42 988 054 565
Victoria, Australia
info@dswebhosting.net.au